Refund Policy
Refund Policy
Last updated: May 2026
Subscription Cancellation
You can cancel your QRise Pro subscription at any time from your account settings. When you cancel:
- Your subscription will remain active until the end of the current billing period
- You will not be charged for the next billing period
- Your account will revert to the Free tier after the current period ends
Refund Eligibility
We offer refunds under the following conditions:
- Within 14 days — Full refund available for first-time purchases if you contact us within 14 days of your initial subscription
- Service issues — If you experience significant service disruptions, contact us for a prorated refund
- Accidental charges — Contact us immediately if you believe you were charged in error
How to Request a Refund
To request a refund, please contact us at support@qrise.site with:
- Your account email address
- The date of the charge
- The reason for the refund request
We aim to process refund requests within 5 business days. Refunds will be issued to the original payment method.
No Refund Situations
Refunds are generally not available for:
- Subscriptions cancelled after the 14-day window
- Partial months of service
- Accounts terminated for Terms of Service violations
Contact Us
For refund questions, contact us at support@qrise.site.